An example of a strong faultline is a group of two young female asians and two senior male caucasians. Bridging faultlines in diverse teams mit sloan management. Paradoxically, however, the very nature of team diversity often creates conditions that reduce teams. Improving the performance of top management teams why project networks beat project teams launching and leading intense teams leading teams avoiding a me versus we dilemma. Second, diversity research has tended to treat different social. In recent years, more and more researchers pay attention to this new perspective. Bridging faultlines in diverse teams lynda gratton is professor of management practice at london business school. Bridging faultlines in diverse teams bridging faultlines.
Andreas voigt is a research assistant in organizational behavior at. Homan university of amsterdam daan van knippenberg. Teamwork has gained increasing importance in organizations for both decisionmaking and production. Homan, daan van knippenberg, gerben van kleef and carsten k. Bridging faultlines in diverse teams case solution, student teams in large companies in europe and the u. Thus, a group of individuals who vary widely in terms of age, status, and height, but who, across this variation, can also be categorized into two subgroups depending on their gender would be said to have a gender. Intercultural competences for culturally diverse teams.
Although the relationship between diversity and conflict in teams has received much attention in the past two decades, prior research has yielded inconsistent results. Bridging faultlines in diverse teams case analysis. Bridging faultlines in diverse teams case solution, in the investigation teams at large companies in europe and the united states found that diversity and complexity are still the rule. As strategic leadership research accumulates, scholars increasingly recognize the importance of understanding how and under what conditions different forms of top management team tmt diversity impact organizations finkelstein et al. Teams in organisationen sind zunehmend divers zusammengesetzt.
Research on the consequences of diversity in teams continues to produce inconsistent results. Bridging faultlines in diverse teams case solution, bridging faultlines in diverse teams case analysis, bridging faultlines in diverse teams case study solution, in the study team in the major companies in europe and the united states, believes that the diversity and complexity becomes the rule. Bridging faultlines in diverse teams case solution,bridging faultlines in diverse teams case analysis, bridging faultlines in diverse teams case study solution, in the study team in the major companies in europe and the united states, believes that the diversity and complexity becomes the rule. Diversity beliefs, information elaboration, and performance in diverse work groups, journal of applied psychology, volume 925, pp. Diversity faultlines, shared objectives, and top management team. Bridging faultlines in diverse teams project teams can fly or founder on the demographic attributes of team members and the fractures they can create. Bridging faultlines in diverse teams hbr store harvard. These limitations are inherited by follow up e orts that extend this measure zanutto et al. Second, diversity research has tended to treat different social categories as equivalent and thus not. Homan university of amsterdam daan van knippenberg erasmus university rotterdam gerben a. Bridging faultlines in diverse teams case study solution, bridging faultlines in diverse teams case study analysis, subjects covered human resource management leadership organizational management by lynda gratton, andreas voigt, tamara j. Bridging faultlines in diverse teams how diverse teams fail, and how some succeed some teams may not deliver on. Creating the highperformance organization bridging faultlines in diverse teams. Pdf teams in organisationen sind zunehmend divers zusammengesetzt.
Paradoxically, however, the very nature of team diversity often creates conditions that reduce teams innovative capacity. Download citation bridging faultlines in diverse teams in studying teams at large companies in europe and the united states. How identity processes affect faultline perceptions and the functioning of diverse teams. A video dramatization a world of difference will be used to highlight issues for leaders of international and virtual teams. Project teams can fly or founder on the demographic attributes of team members and the fractures they. In a study of the formation of breakaway organizations, dyck and starke 1999 found that faultlines were strengthened with increased competition between the breakaway group and the status quo supporters. Ucla pp209 management in the 21st century atlas of. Bridging faultlines in diverse teams mit smr store. For most of the difficult tasks, a wide range of companies use relatively large groups n50 o belief that the range of experiences and attitudes that will ensure the final product will be market sensitive and innovative. Ford motor co maximizing the business value of web technologies. However, they also suggested faultlines are more detrimental than previously thought to. Group faultlines are hypothetical dividing lines that may split a group into subgroups based on one or more attributes. Extending theory on faultlines and subgroups, we argue that.
This research extends the faultline concept to distributed environment, by proposing that recognized faultlines, instead of dormant faultline, will have a negative impact. Bridging faultlines in diverse teams case solution, in the investigation teams at large companies in europe and the united states found that diversity and complexity are. Manufacturing productivity division b accounting for productivity growth. Recommends that leaders vary their leadership style according to how long a team has been together and outlines four steps for successful functioning of diverse teams. Members alignment of age, sex, and ethnicity facilitates the formation of two homogeneous subgroups. The focus on top management teams has the additional benefit of providing the first test of the relationship between diversity faultlines and objective.
A key form of diversity relevant to tmt functioning and performance is the presence of knowledgebased faultlines. Especially when group members differ with respect to the information and expertise they. Bridging faultlines in diverse teams bridging fault. These findings provided the first step towards bridging faultlines i n diverse teams. The reason text doesnt work across gender lines, robert said, is that the online environment historically has been a hostile one for women, and it can be even more so in the decisionmaking process, causing them to be less inclined to participate. Bridging cultural barriers to collaborative decision making. Assessing the jump to teams in knowledgebased work.
For companies to retain a competitive advantage, more emphasis is placed on processes as creativity and social innovation where added value is created by bundling forces via cooperation in work groups. Faultlines are more likely to emerge in diverse teams, but not all diverse teams have faultlines. Bridging faultlines i n diverse teams project teams can fly or founder on the demographic attributes of team members and the fractures they can create. This research extends the faultline concept to distributed environment, by proposing that recognized faultlines, instead of dormant faultline, will have a negative impact on distributed team. Bridging cultural barriers to collaborative decision. In the first half of the course, we will examine the design, management, and leadership of teams in organizational settings. The existing literature on diverse teams suggests that diversity is both helpful to teams in making more information available and encouraging creativity and damaging to teams in reducing cohesion and information sharing. However, they also suggested faultlines are more detrimental than previously thought to individuals. Faultline theory suggests that negative effects of team diversity are better.
Illustrates many failures in collaboration and knowledgesharing that resulted from faultlinessubgroups or coalitions that emerge naturally within teams. Bridging faultlines in diverse teams smr article how management teams can have a good fight hbr article make your good team great. Diversity beliefs, information elaboration, and performance in diverse work groups astrid c. Harnessing the driving force for school turnaround. Maximizing productivity in diverse teams case solution and. First, an understanding of the microdynamics affecting processes and outcomes in diverse teams is lacking.
Defining factor is the behaviour of the team leader and structure of leadership role. Faultlines can remain formant and invisible for some. Maximizing productivity in diverse teams case solution, organizations are increasingly dependent on different teams for the development of innovative products and improving the efficiency, and they are more effi. Diversity faultlines, shared objectives, and top management. Diversity beliefs, information elaboration, and performance in diverse work groups erim report series reference no.
Erickson in studying teams at large companies in europe and the united states, the authors found that diversity and complexity are becoming the rule. Purchase the document to get full access instantly add to cart. Heres how to recognize the potential for division, and how to respond in time when team fractures do arise. Bridging faultlines in diverse teams case solution and. Going back to our example, if the team has three male and three female members, but if two of the female members are older and one of the male members is also older, then the composition of the team will have much different effects on the teams. At the same time in our globalized world, these teams have. Thus the extant literature suggests that diversity within teams is a doubleedged sword that leads to both positive and negative effects simultaneously. Diversity beliefs, information elaboration, and performance in diverse work groups when important decisions have to be made, organizations often turn to groups. For instance, depending on the level and type of diversity attributes, teams can have several potential faultlines that are not yet perceived or noticed, i. Oct 04, 2016 research on the consequences of diversity in teams continues to produce inconsistent results. Diverse teams bring to bear a range of experiences and attitudes to tackle companies hardest challenges. Why some teams, workplaces and organizations buzz with energy and others dont san francisco. The goal is not to form homogenous teams that stifles creativity and leads to groupthink.
Increase group emotional intelligence to increase group results. The focus is on the interpersonal processes and structural characteristics that influence the effectiveness of teams, individual behavior in facetoface interactions, and the dynamics of interpersonal relationships. In studying teams at large companies in europe and the united states, finds that. A teamformation algorithm for faultline minimization. The authors observed many failures in collaboration and knowledgesharing that resulted from faultlines subgroups or coalitions that emerge naturally within teams, typically along demographic lines such as age, gender. Jul 01, 2007 bridging faultlines in diverse teams july 1, 2007 lynda gratton, andreas voigt, tamara j. Top management team faultlines and firm performance. These findings provided the first step towards bridging faultlines in diverse teams. How and when faultlines enhance team learning joyce rupert. Bridging faultlines in diverse teams article summary. Drawing from the conceptual work on team faultlines, we present an integrated model of the relationships.
Subgroup divisions based on demographic characteristics such as age, gender, and race the notion of dormant team fautlines have been found to influence team processes and outcomes in facetoface teams. Rot023 pdf eng maximize productivity in various teams hbr case solution. The hypothesized moderating role of shared objectives received support in a study of faultlines formed by differences in gender, tenure, and functional background in 42 top management teams. Rather the goal is to ensure that a diverse group of people dont splinter into in and out subgroups but instead operate as a unified team. Bridging faultlines in diverse teams case analysis, bridging faultlines in diverse teams case study solution, bridging faultlines in diverse teams xls file, bridging faultlines in diverse teams excel file, subjects covered human resource management leadership organizational management by lynda gratton, andreas voigt, tamara j. We contend that trust in team leaders and trust in colleagues, mediated by team identification, will have a positive effect on knowledge sharing and through knowledge sharing on team performance. Journal of zhejiang university humanities and social sciences, 39, 122128. Illustrates many failures in collaboration and knowledgesharing that resulted from faultlines subgroups or coalitions that emerge naturally within teams, typically along demographic lines such as age, gender, and functional background, yet finds that some teams were able to collaborate and share knowledge despite the presence of faultlines. The challenge and opportunity for continued research is to test these hypotheses by conducting empirical and observational studies of actual osocc operations or of training exercises for multinational teams or both.
Utilizing recent research on workgroup diversity and contextual conditions to improve performance the uscgs diversity strategic plan provides the highlevel strategic direction for recruiting, training, promoting, and retaining a diverse workforce in an inclusive cultural climate. Using performance management to turn teams into a source of competitive advantage conflict management in teams the wisdom of teams. Communication methods do not work equally across diverse teams. Such diverse teams bring to bear the range of e xperiences and attitudes that will. Pdf does dormant faultline still matter in distributed. The complete skill set to build powerful and influential teams, harvard business school press, 200. Faultlines oxford research encyclopedia of business and.